Flexizones is committed to protecting privacy and developing technology that provides a safe online experience. 

WHAT IS FlexiZones?

Flexizones is a USA based Software Company that offers a wide range of software solutions for businesses(hospitality industry and other commercial businesses). Lodging providers [the Property] use Flexizones to manage the logistical and financial processes involved in the sale of overnight accommodations and related activities. In the Hotels industry Flexizones covers the entire guest cycle, from pre check-in to post check-out. Primary features include accommodation and activity reservations, guest charges and payments, housekeeping management, email correspondences, accounting and more.

Flexizones values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Flexizones.com or use our software development services. This policy applies to all users of our services worldwide, in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and other relevant legislation.

1. Information We Collect

a. Personal Information:

We may collect personal information that identifies you as an individual, such as your name, email address, phone number, and company details. This information may be collected when you interact with our website, request information, or engage our services.

b. Non-Personal Information:

We may collect non-personal information, such as browser type, operating system, and IP address, that does not directly identify you. This information helps us improve our website and services.

c. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behaviour, personalise content, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.

• Communicate with you, including responding to inquiries, sending updates, and providing promotional content.

• Improve our website and services based on user interactions and feedback.

• Process transactions and manage client relationships.

• Comply with legal obligations and enforce our policies.

3. Legal Bases for Processing Personal Information

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: You have given your consent for us to process your personal data for specific purposes.

• Contractual Necessity:   Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legal Obligations:   Processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests:   Processing is necessary for our legitimate interests, such as improving our services, unless overridden by your interests or fundamental rights.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers:  Third parties that assist us in operating our business and providing our services, under strict confidentiality agreements.

• Legal Compliance:  When required by law, regulation, legal process, or governmental request.

• Business Transfers:  In connection with a merger, acquisition, or sale of all or a portion of our business.

5. International Data Transfers

As a global company, your information may be transferred to, stored, and processed in the United States and other countries. We take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

• Access and Correction: Request access to and correction of your personal information.

• Deletion: Request the deletion of your personal information, subject to certain exceptions.

• Data Portability: Request a copy of your personal information in a structured, machine-readable format.

• Objection and Restriction: Object to or request the restriction of the processing of your personal information.

• Withdraw Consent: Withdraw your consent to the processing of your personal information at any time.

To exercise these rights, please contact us at privacy@flexizones.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Privacy Policy.